If a user hasn't accepted their Fieldguide invitation, you can send them a new one. Resend an invitation when the user can't find the invitation email or when the invitation link has expired. A new invitation replaces the earlier one, and the earlier link stops working.
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Before you begin
Permissions: Only admins and users with permission can resend invitations.
User status: The user's status must be Invited. The Resend Invitation button doesn't appear for users with any other status. A Verified user has already accepted the invitation and only needs to sign in, or to reset their password if they've forgotten it. For what each status means, see User account status types.
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Resend an invitation
To resend an invitation, follow these steps:
Go to Settings > Admin > Users.
Find the user in the list. Verify that the status in the Status column is Invited.
Click the user's name to open their profile.
Click Resend Invitation. Fieldguide sends a new invitation email to the user, and the earlier link stops working.
Tell the user to check their email and use only the newest invitation email.
Next to the Resend Invitation button, the user's profile shows when Fieldguide sent the invitation. It also shows either Invite valid until with a date, or Invite has expired after the link stops working. Invitation links work once and expire after 6 days.
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Resend invitations to multiple users
To resend invitations to several users at once, use the bulk actions toolbar in the Users list. Follow these steps:
Go to Settings > Admin > Users.
Use the checkboxes to select users with Invited in the Status column. Select users individually, or use the checkbox in the header row to select all users in the visible list.
In the bulk actions toolbar, click Resend Invitations. Fieldguide sends a new invitation email to each selected user, and each user's earlier link stops working.
Before you click Resend Invitations, check your selection:
Every selected user must have Invited status. If your selection includes a user with any other status, Resend Invitations is unavailable until you remove that user from the selection.
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See also
Accept your Fieldguide invitation: What users do with an invitation, and how they ask for a new one.
Error FG-2003: Your account isn't active yet: What users see when they sign in before accepting an invitation.
User account status types: Learn what Invited, Verified, Active, and Inactive mean.
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