If you want to know the total picture when it comes to controls, there are a few things you can do:
If you have client member permissions:
Reach out to someone on your team who has client admin privileges. They have total visibility into all controls and can assign you to specific controls, which allows you to view and edit them.
If you have client admin permissions:
You have the ability to create and/or upload any controls that aren't visible.
Consult with your auditor as to where additional controls may be (they may have added the controls for you).